Privacy Policy
Effective Date: November 15, 2024
Last Updated: November 15, 2024
1. Introduction
Nanny California ("we," "us," or "our") operates as a community organizer, not an employment agency. We connect California nannies and families through a trusted community platform.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with the California Consumer Privacy Act (CCPA) and other applicable privacy laws.
2. Information We Collect
2.1 Information You Provide Directly
When you join our waiting list or use our services, we may collect:
- Contact Information: Name, email address, phone number
- Role Information: Whether you are a nanny or parent
- Communication Preferences: Whether you want to receive updates
- Referral Information: Referral codes if you were referred by another member
2.2 Information Collected Automatically
- Analytics Data: Page views, session duration, device type
- Marketing Data: UTM parameters (source, medium, campaign) from URLs
- Technical Data: IP address, browser type, operating system (anonymized)
2.3 Information We DO NOT Collect
We do not collect:
- Social Security Numbers or government IDs
- Financial information (credit cards, bank accounts)
- Precise geolocation data
- Biometric data
- Health or medical information
3. How We Use Your Information
We use your information to:
- Provide Services: Manage your waiting list position and community membership
- Communications: Send welcome emails, updates, and community announcements (with your consent)
- Improve Platform: Analyze usage patterns to enhance user experience
- Referral Program: Track referrals and rewards
- Legal Compliance: Comply with applicable laws and regulations
4. How We Share Your Information
We do not sell your personal information. We may share information with:
- Service Providers: Supabase (database), Resend (email), Vercel (hosting)
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In connection with a merger, sale, or acquisition (you will be notified)
We never share your information with third-party advertisers or data brokers.
5. Your California Privacy Rights (CCPA)
As a California resident, you have the right to:
Right to Know
Request disclosure of what personal information we collect, use, disclose, and sell (if any).
Right to Delete
Request deletion of your personal information, subject to certain exceptions.
Right to Opt-Out
Opt-out of the sale of your personal information (we do not sell your data).
Right to Non-Discrimination
We will not discriminate against you for exercising your CCPA rights.
To exercise your rights, contact us at: [email protected]
6. Data Retention
We retain your information:
- Waiting List Data: Until you join the community or request deletion
- Member Data: For the duration of your membership plus 1 year (for legal compliance)
- Analytics Data: Anonymized data retained indefinitely for product improvement
You may request early deletion at any time by contacting us.
7. Data Security
We implement industry-standard security measures:
- HTTPS/TLS encryption for data transmission
- Encrypted data storage (Supabase PostgreSQL with encryption at rest)
- Row-level security (RLS) policies in database
- Regular security audits and updates
- Limited employee access to personal data (need-to-know basis)
8. Cookies and Tracking
We use minimal tracking technologies:
- Analytics Cookies: Vercel Analytics (privacy-friendly, no personal data)
- Session Cookies: To maintain your session when logged in (future feature)
We do not use third-party advertising cookies or cross-site tracking.
9. Children's Privacy
Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately at [email protected].
10. Third-Party Links
Our platform may contain links to third-party websites (e.g., social media). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by:
- Posting the updated policy on this page with a new "Last Updated" date
- Sending an email notification to registered members (for significant changes)
Continued use of our services after changes constitutes acceptance of the updated policy.
12. Contact Us
For privacy-related questions, requests, or concerns:
Email: [email protected]
General Inquiries: [email protected]
Response Time: We will respond within 7 business days
13. Legal Disclaimer
Nanny California is a community organizer, not an employment agency. We do not:
- Guarantee job placements or hiring outcomes
- Conduct background checks or employment verification (members are responsible for their own due diligence)
- Provide medical, legal, or psychological advice
- Act as an employer or intermediary in employment relationships
Members are responsible for their own employment contracts, tax obligations, and legal compliance.